Shane Bunting

Application Support Engineer

Fujitsu

Sep 2023 – Present

Working within a connectivity team on a critical public sector account, onboarding external operators onto a messaging and data exchange infrastructure system. Responsibilities include configuring MQ and SFTP connections, validating message formats against specification documents, monitoring messages on pods, and reporting on rejected messages. Liaised directly with client contacts to guide them through the onboarding process and resolve configuration issues. Coordinated with IBM networking teams and managed deployments by creating configuration files, pushing to GitLab and refreshing environments via CI/CD pipelines. Previously on the O2/Virgin Media account, resolving point-of-sale system issues and contributing to a major store migration project as O2 transitioned from franchise to company-owned stores.

Internal Recruiter

Fujitsu

Jun 2022 – Sep 2023

Worked with internal hiring managers to determine the most effective recruitment routes for vacancies across key business areas including core technology roles. Responsible for posting, promoting and processing applicants, screening candidates and maintaining relationships with both applicants and internal stakeholders throughout the recruitment process.

Contract Administrator

Fujitsu

Aug 2019 – Apr 2022

Managed the implementation and renewal of support contracts across various internal accounts using internal systems and databases to track opportunities. Communicated with internal managers and external partners to understand requirements and ensure timely support coverage.

Freelance IT & Business Consultant

Global Horizon Skills

2023 – Present

Retained on an ongoing basis to provide regular IT consultancy, administration and business support. Responsibilities have included end-user IT support, document template design, business administration, IT policy writing and marketing assistance. Project work has included supporting a cyber security audit involving MFA implementation, Microsoft 365 administration and the configuration and upgrade of on-site Windows machines.

IT, Marketing & Communications Development Officer

Global Horizon Skills

Jun 2018 – Jul 2019

Developed two company websites during tenure, produced graphic design and desktop publishing materials, managed social media accounts and email marketing campaigns. Led the organisation-wide setup and deployment of Microsoft Office 365.